Our Learning excellence
Coaching
Ask any manager if s/he coaches their staff and 9 out of 10 will say that they do. When asked a few questions though, about the way that they coach, we often find that they do not really understand the concept of coaching. What they actually do is tell, guide, and instruct. This is not bad, but it is not coaching.
In coaching, we need to use appropriate questioning techniques to guide the coachee down a pathway of self-discovery. Coaching is not about providing direction and answers, but rather about creating an opportunity for the coachee to solve their own problem and plot their own course.
Effective coaching helps create an organizational culture built around proactivity and self-learning rather than dependency and subservience.
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In those organisations where coaching is the norm and leaders have the skills, confidence and commitment to coach where and when appropriate we see:
- Regular, organic feedback discussions.
- Emphasis on growth and development.
- Discussion of (and learning from) both failures and successes.
- Appropriate task allocation including responsibility, accountability, and authority.
- Reduced hierarchy.
For the business, this typically results in reduced staff turnover & absenteeism, strengthened customer engagement, and a more attractive bottom-line. It is not easy, but it is well worth the investment in time and effort.
Our coaches bring with them a wealth of experience built across many years in multiple industries and cultures. They are not reliant on one particular approach or model but rather select from several approaches to best suit the needs of the client.
Build your dream team
Team Coaching
Team coaching creates a culture where intra-team feedback is the norm, where individual team members regardless of the status within the team are encouraged and in fact expected to give and receive feedback.
If we look at any successful sports team, we can see the result of ongoing and consistent team coaching.
Our coaches bring with them a wealth of experience built across many years in multiple industries and cultures.
They are not reliant on one particular approach or model but rather select from several approaches to best suit the needs of the client.
Mentoring
Mentoring is sometimes confused with coaching, but the two are very different.
Wikipedia defines mentoring as the influence, guidance, or direction given by another person. In an organizational or personal setting who can be referred to as a mentor. A mentor influences the personal and professional growth of a mentee.
For us, we understand that mentoring is about providing guidance and support. This could be as a simple acting as a sounding board for ideas or providing detailed advice and guidance.
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We are able to provide mentor support in the following functional areas:
- Finance and Accounting
- HRM
- Supply Chain & Logistics
- Strategic Planning
- Learning & Development
- Board related issues
